Wednesday, May 6, 2020

Self Reflection on Effective Communication

Question: Discuss about theSelf Reflection on Effective Communication. Answer: Introduction An organizations success is dependent on communication, which is the constant flow of information from one level to another level. It supports the basic functions of the organization which include planning, controlling, organizing and motivating (Nieckarz Nieckarz, 2012). My learning experience has helped to understand the importance of effective communication to foster healthy and disciplined environment in an organization. An organization must ensure proper flow of information from one level of hierarchy to another level to maintain the integrity of organization. The supervisor or manager must understand that an effective communication is the core of the management in an organization (Dwyer, 2008). From the case study I have analyzed that supervisor should give time to communicate the information to their sub-ordinates for the smooth functioning of the processes in an organization. The manager should focus on developing proper communication mode through emails, meetings, written memos with the sub ordinates for proper distribution of the responsibilities to meet the deadline of the task. From my learning experience, communication links the different activities of an organization through planning and organizing. It helps to make important decisions through timely and accurate exchange of information and ideas. My learning experience has helped me to understand that for a manager the most important activity is communication. A manager should invest his time to communicate with the subordinates and other internal customers. Communication enriches an organization with power and healthy work culture. A new employee needs information regarding his work profile and job responsibilities to accomplish the task with his peers. A manger or a supervisor communicates the details of work profile to the employees through job description, employee handbook, meetings, email and other modes of communication. Poor communication would result in employee frustration, task incompletion, delay in projects, lack of discipline and decrease the work productivity of the employees. This would adversely affect the overall performance of the organization. Apart from this, communication fosters motivation within the employees by resolving the work issues and grievances of the employees. It is the responsibility of the manager to help the subordinates during their difficulties and motivate them to pursue their job with full responsibility (Krizan, Merrier, Logan, Williams, 2010). A responsible manager would understand that motivating employees would increase the employee competency which would result in increasing the work productivity of the employee. A manager should thrive towards raising the morale of the employees through verbal or non-verbal communication. If a manager fails to resolve employee grievances then that results in employee turnover, shortage of staff, absenteeism and hampers the functioning of an organization by delay in projects and the inability to meet the target (Booth, 2008). From the case study, I can infer that a manager has to invest his each and every second very wisely to complete the projects and task on time. The supervisor must understand that a manager has to be very responsible while dealing with too many tasks at a time and prioritizing them. If the supervisor would have understood the importance of communication then that would have resulted in prioritizing of the work and accomplishment of the work on time. List of References Booth, T.A. (2008). Organisational Communication: A Case Study. Business Intelligence Journal. Pp. 120-122. Dwyer, J. (2008). Communication in Business:Strategies and Skills. Australia: Pearson Education Australia. Krizan, A.C.B., Merrier, P., Logan, J.P., and Williams, K.S. (2010). Business Communication. US: Cengage Learning. Nieckarz, S.C., Nieckarz, Z. (2012). Guidelines for effective communication in an organization. Research Gate. Retrieved from: https://www.researchgate.net/publication/258838578_Guidelines_for_effective_communication_in_an_organization

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